Serving Justice Through Your Courage

Effective Date: July 15, 2025

 

At Consumer Legal Request (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.consumerlegalrequest.com and submit information to request legal services or assistance.

 

By using our site, you consent to the practices described in this Privacy Policy.

 

1. Information We Collect

We collect personal information that you voluntarily provide to us, including:

 

• Full name

• Phone number

• Email address

• Zip code

• Details about your legal issue

 

We may also collect technical data such as IP address, browser type, and usage behavior via cookies.

 

2. How We Use Your Information

We use your information to:

 

• Respond to your inquiry or legal request

• Match you with a partner law firm or legal service provider

• Contact you by phone, SMS, or email

• Improve our website and services

 

3. Consent to Contact

By submitting your information, you:

 

• Consent to receive phone calls, SMS/texts, and emails from Consumer Legal Request or its partners

• Understand your data may be shared with third-party law firms for legal evaluation

• Acknowledge that message and data rates may apply

 

You may opt out at any time by replying “STOP” to any SMS or by clicking “unsubscribe” in emails.

 

4. Sharing of Information

We may share your data with:

 

• Partner law firms or attorneys

• Vetted service providers and technology partners

• Government or legal authorities if required by law

 

We do not sell your personal data.

 

5. Data Retention

We retain data as long as necessary to fulfill our legal and service obligations. You may request deletion by contacting us directly.

 

6. Your Rights

Depending on your location, you may have rights to:

 

• Access, correct, or delete your personal data

• Opt out of marketing communications

• File a complaint with a data authority

 

Email privacy@consumerlegalrequest.com to exercise your rights.

 

7. Security

We use industry-standard security measures to protect your data, though no system is 100% secure.

 

8. Third-Party Links

Our website may include links to external sites. We are not responsible for their content or privacy practices.

 

9. Updates to This Policy

We may update this Privacy Policy. Check this page regularly for updates.

 

10. Contact Us

Consumer Legal Request

Email: privacy@consumerlegalrequest.com

Phone: (888) 857-4164

Website: www.consumerlegalrequest.com